A1 ComputaFix - Hardware Service Questions

What type of computers do you repair?

I repair most desktop PCs based on an AMD or Intel architecture, and can provide a limited range of laptop repairs.

Do you repair Laptop/Notebook/Netbook computers?

Hardware repairs are generally limited to:

Replacing or upgrading the hard drive or memory.
Reseating components such as RAM (memory). This may fix some problems that appear to be hardware faults, and I will do so on a no-fix, no fee basis.
Keyboard replacement.

Software problems can be handled in the same way as for desktop PCs. For all other problems you should contact an authorised service agent or reputable laptop repair specialist. I can help in diagnosing the problem.

Do you repair PC components?

No. I do not generally repair components (motherboards, disks, DVD/CD drives, etc), my service is normally limited to replacing such items. In most cases this is the most economical way of dealing with problems anyway.

What if I think that my system is covered by a warranty?

If you suspect that you have a hardware problem you should always first check whether your equipment is still under warranty. If it is, you should contact your supplier. Most laptop manufacturers offer an online service to establish warranty status by entering the serial number of your equipment. For a small fee I can help you with this and with diagnosing the problem.

What if I have a very old system that has developed a fault?

If your computer is 10 years old or more, fixing it may not always be the best solution. This is because PC architecture has changed significantly in this time, and spares (if available) are often much more expensive than modern counterparts. Depending on the problem & cost of resolution, you may be better off to spend your money on new equipment. In some cases, even PCs older than this may have some life left in them. I will always give you an honest appraisal of your options so that you can decide on the most cost-effective way of dealing with the problem.